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Azrael
Well as a few of you know I have kind of gotten fed up with Nvida so a couple days ago I bought myself a nice shiny ATI 850X PE.
Well lastnight I went to install it and ugh.
Popped out the old card and slid in the new one and wee no display at all what so ever.
So I thought hmmm, and pulled out the new card and put the Nvida back in and hmmm same thing, no display at all. The computer seems to boot correctly and the card has power but there appears to be no signal reaching the monitor.
I can't even get it to boot in Safe Mode, course it maybe and I just can't see it.

I tried to play it a little safe during the install and disabled the Nortons and the Nvida desktop management. I left the Nvida drivers, thinking that the new ATI hardware search would bypass them and once I had made sure the new card was ok then I could remove them.
I didn't make sure the MB drivers were up to date, under the assumption - wrongly I'm guessing now, that since the comp was one year old that the drivers would be new enough and/or that it would at least boot in some form and then I could go from there.

But as it stands now the system starts, the monitor starts and goes into its standby after a few seconds of no signal. Again the system appears to be going through it's boot process but I can't really tell and I may have horked that by now.

Anyone know a reason why it wouldn't be sending to the CRT or/and if there is a way for me to at least get it to give me a screen display. I have no idea how to fix it now, unless maybe a complete wipe and reinstall.

System
3.4G Intel, Asus MB
2G ram
19" CRT
was running a Nvida 5950 Ultra, which is back in the case at the moment.
Ace Darwin
COMPLETELY uninstall all the nVidia software.

Make sure the power plug/plugs are pushed into the GFX card.

Make sure your AGP speed is set correctly, same goes for apature size.
Azrael
I will but at the moment I have no display at all and I can't get one so far.

So I can't work on anything at the moment. I did check the plugs and even took a look at the slot pins for any damage. I didn't see anything yet.

If the AGP speed is set on the card, I didn't see any reference to it at all, but again I have no screen display at all so I can't do much until I get some kind of display.
Mentawl
Things to try:

1) Reset the bios before putting in the new card.

2) Try a different molex connector to drive the X850. Could be that your PSU is having trouble. Make sure the different molex is off a different "chain" from the PSU.

3) Unplug all your HDs, optical drives and whatnot, and try booting it again. Again, could be your PSU struggling. A 3.4G P4 is no small feat for a PSU to keep running, let alone with an x850 alongside - what brand/rating of PSU do you have?
Azrael
Brand I can't remember off the top of my head, supply is a 550 watt.
The ATI manual recommends, iirc, at least a 300 or 350.

Going to show my untter newbness in someareas - how do I reset the bios.
Bios is an area I generally try to avoid.

The Nvida is back in it at the moment and seems to have full power, it's like at first glance their is no connection to the CRT. That's kinda how it's acting.

If I can at least getting it up and running with the Nvida then I could go from there.

Would installing another Nvida, maybe PCI - just a cheap one, ge an idea to narrow it down if something went wrong with the slot? Would a lower range card need the MB drivers? I am wondering if I horked the MB drivers and that is killing everything.
I couldn't get a display trying Safe or using the Rescue disk lastnight.
Azrael
Ok, I found some information about something very similar to this and it seemed that clearing the CMOS RAM is an answer.

Ment, is this what you are talking about in reseting the bios?

Anyone know if I do this, will it ask for a Bios password?
Mentawl
Yeah, clearing the CMOS = resetting the bios to default settings. There'll be a single jumper on it's own, somewhere in front of the PCI slots usually - check the motherboard manual to make sure which one it is. And no, it won't ask for a bios password.
Azrael
Cool, thanks for the help Ment.

I'm going to try the battery first, before I mess with any jumpers.

Went to Asus and figured out my board - I have a board map and stuff at home just couldn't remember what it was, while I am supposedly working.

Asus P4C800 Deluxe, Intel 875P chipset.


Beginning to wonder what caused this, if this is the issue.

Whether is was switching out the Nvida and not having everything removed or if it was static - which I was pretty damn careful about.

I started to wonder because it looks like some of their new boards are Nvida specific.
Mentawl
To be honest, the jumper is probably simpler than trying to remove the battery - the battery holder is not exactly designed for ease of use =). Just pop the jumper to the alternate setting for 10 seconds (with the PC off), then put it back, and hey presto, the CMOS is reset.

It won't be a compatibility problem - the 875P chipset is very good on compatibility with virtually any graphics card, nVidia or ATi.

The new boards you talk about probably use the nVidia SLi motherboard chipset - they'll almost certainly still support a PCI-E ATi card regardless.
Azrael
I found a manual finally so I got the jumper pinned down.


Looks like I have to re-enter data from the bios screen during the boot.

Hope this doesn't get ugly.
Spiff
QUOTE (Azrael @ Jul 14 2005, 04:40 PM)
I found a manual finally so I got the jumper pinned down.


Looks like I have to re-enter data from the bios screen during the boot.

Hope this doesn't get ugly.

What kind of data are you re-entering? Just time/date, hopefully?
Azrael
I was hoping it would just be time/date.

Unfortunately that was a bust. I cleared the CMOS - still no display at all.

So I can't tell what it's doing and I have no clue what to do.
Mentawl
So wait, you now get no display with either the 5950 or the new card? huh.gif
Azrael
No, After the incident I put the 5950 back in and it's been in.

No display at all.
Mentawl
Eep. Try and get your hands on another monitor to test with. If that's a no-go, something may have gotten zapped =/
Azrael
I do have an older monitor, though I am not sure what would be wrong with this one. On start up I do get a message display when it switches over to standby.

I was wondering about the zapped part, though all was unplugged and I tried to make sure any static was discharged. You think the processor might be gone? I did use a can of air to dust off some of the inside and a quick shot on the processors heat sink.
Spiff
QUOTE (Azrael @ Jul 15 2005, 08:38 AM)
I do have an older monitor, though I am not sure what would be wrong with this one. On start up I do get a message display when it switches over to standby.

I was wondering about the zapped part, though all was unplugged and I tried to make sure any static was discharged. You think the processor might be gone? I did use a can of air to dust off some of the inside and a quick shot on the processors heat sink.

I wouldn't think so. You didn't take the CPU out and dust it off, did you?

Just for kicks, pop the RAM out and pop it back in.
Azrael
Nope, never even tried to remove the fan, just some of the dust collected on the sink.

It's really weird.

I will check the ram tonight when I get home, maybe read some more of the manual (all 142 pages wink.gif ) and see if I can figure out a way to check the board by it's LEDs or something. Though I don't get any beeps on trying to boot. Have to work all weekend too, which really helps the ole time to figure it out thingy. bppirate.gif
Spiff
Generally (at least my desktop) mobos will give you some kind of beep code for a busted CPU, although your symptoms do kind of describe what I'd expect.

I'd go with Ment's advice and see if you could find another power supply for it to test with. They're kind of notorious for this kind of thing, and to me, it sounds like this one experienced a slow death and finally went kaput, maybe.
Azrael
Maybe I missed someting. I see a test of the monitor - did I miss a power supply check?

The sucky thing is it's about 11 months old.

I'm probably going to have to find someone to look at it, I have a bit of skill with them but not when it gets down into stuff like this.
Spiff
QUOTE (Mentawl @ Jul 14 2005, 09:10 AM)
Things to try:

1) Reset the bios before putting in the new card.

2) Try a different molex connector to drive the X850. Could be that your PSU is having trouble. Make sure the different molex is off a different "chain" from the PSU.

3) Unplug all your HDs, optical drives and whatnot, and try booting it again. Again, could be your PSU struggling. A 3.4G P4 is no small feat for a PSU to keep running, let alone with an x850 alongside - what brand/rating of PSU do you have?

Here Az, like Menty says, just plug in the vid card and the mobo connector and see what she does.
Azrael
Ah yea, doh, forgot about/missed that one.
Azrael
Well we checked the monitor, it seems fine.

Unhooked everything but the card, still no display.

Tried another card (3rd one) and still no display. The MB is getting power to at least part of it, but it appears there maybe damage around the card slot.

So I go to ASUS to price a new one and hmm it's no longer on their product list. wink.gif

Just the P4C800 E-Deluxe, no none E. tantrum.gif
Spiff
QUOTE (Azrael @ Jul 17 2005, 01:05 PM)
Well we checked the monitor, it seems fine.

Unhooked everything but the card, still no display.

Tried another card (3rd one) and still no display. The MB is getting power to at least part of it, but it appears there maybe damage around the card slot.

So I go to ASUS to price a new one and hmm it's no longer on their product list. wink.gif

Just the P4C800 E-Deluxe, no none E. dry.gif

Yep just found their 'Recently Retired' section. tantrum.gif

I put a p4C800-E in my desktop when I was rebuilding it, Az. I got mine from Newegg, and as I recall, it was about 10 bucks more than a non-E version. Something about an integrated HD controller or sommat. Ment was helping me pick stuff out, and that was what he recommended. Never had any problems with it.

http://www.newegg.com/Product/Product.asp?...N82E16813131464

If it was me, I'd toss that PS into another computer and just make absolutely certain that it works before I throw more money at the problem. But if you don't have another one, that could be a problem.
Azrael
Yea I saw it at NewEgg what kinda tipped me off, cuz the other was up just the other day. <_<

Don't have another comp to put the old one in to check it anymore. I may see if i can figure out a way to check the PS as for the board I am going to get it out and give it a good once over for anything physical at least. I hate to just throw money at it but shipping it too the builder would probably cost me as much at just putting a board on it to see. I get power from the supply just not sure if it's enough or if the PS is 'weak'.

So far everything seems to point to physical damage near the area but I want to look - if I could see it anyway.

Yea I just printed the E's manual and been kinda matching specs. Looks like the E is just a newer (slightly more stuff) version of the Deluxe itself. Hell the manual even shows the same sink orientation which is different from the online picts.
Azrael
This has interesting info


http://www.fonerbooks.com/pcrepair.htm
Azrael
Now I'm really pissed. Got into to check the numbers and the board is an Intel D875PBZ not the Asus I ordered. k, I'm stupid.

Now the biggy, Intel's site sucks and no one sells the board. Sounds like I am totally screwed. mad.gif

What would be involved in switching to the Asus P4C800 E Deluxe? The only physical diff I really see is that the AGP slot is further in the board and doesn't go out the back where the Intels card slot exits?

Well apparently that bios reset process isn't what is used by Intel (go figure) and more than likely I have horked by bios now if it wasn't already. So I will try their process tonight and a recovery disc and see what happens.
Mentawl
Intel have a different bios setup, but you won't have managed to hork anything by moving a jumper to an alternate position and back again with the system off.

Just FYI, I found an online retailer that I've actually heard of that has the 875PBZ in stock - http://www.zipzoomfly.com/jsp/ProductDetai...iliate=shopping
Azrael
Sweet! Thanks Ment. laugh.gif

They didn't show up on the listing.

I will try another reset tonight and see what happens. I have managed to make it to a human ( i think) at Intel, will see what kind of response they give me too.


man between this and work, i'm really starting to spaz.
Azrael
Well I reset the bios - at least it seemed too.

Still have no video signal.

I'm going to try a MB but I'm beginning to wonder if I damaged the CPU.


On the other hand, I'm getting quite good at Godzilla-Save the Earth. wink.gif
Azrael
Well Intel rep had me remove the battery for at least 45min then do a CMOS clear/recovery.

When I put the battery back in and started it up, i did get a momentary flicker of the boot screen (white text on black) before it kicked back to nothing. During the recovery I started to get beep codes. Sounded like the slow continuous beep followed by the quick 2 beep end before shutdown. If I understood that right, unrecoverable.

Now they want me to pull the ram and do it.
Ace Darwin
QUOTE (Azrael @ Jul 21 2005, 09:23 PM)
Well Intel rep had me remove the battery for at least 45min then do a CMOS clear/recovery.

When I put the battery back in and started it up, i did get a momentary flicker of the boot screen (white text on black) before it kicked back to nothing. During the recovery I started to get beep codes. Sounded like the slow continuous beep followed by the quick 2 beep end before shutdown. If I understood that right, unrecoverable.

Now they want me to pull the ram and do it.

you ring Asus and get:

Asus Rep : right then, I want you to do a few test
You : I've cleared the CMOS, I haven't put a new BIOS in, I've tried a different Hard Disk, Graphics card, Memory and i've tried it out of the case in a board testing frame
Asus : erm ok, we'll send you a new board.
Azrael
QUOTE (Ace Darwin @ Jul 21 2005, 04:52 PM)
QUOTE (Azrael @ Jul 21 2005, 09:23 PM)
Well Intel rep had me remove the battery for at least 45min then do a CMOS clear/recovery.

When I put the battery back in and started it up, i did get a momentary flicker of the boot screen (white text on black) before it kicked back to nothing. During the recovery I started to get beep codes. Sounded like the slow continuous beep followed by the quick 2 beep end before shutdown. If I understood that right, unrecoverable.

Now they want me to pull the ram and do it.

you ring Asus and get:

Asus Rep : right then, I want you to do a few test
You : I've cleared the CMOS, I haven't put a new BIOS in, I've tried a different Hard Disk, Graphics card, Memory and i've tried it out of the case in a board testing frame
Asus : erm ok, we'll send you a new board.

Well but see the board wasn't bought directly from Intel. - I had actually asked for an Asus. 3rd party there.

And the wankers who sold it to me haven't even responded - glad I counted on just getting the system more than customer support.

I probably will switch it to an Asus sometime after I get this sorted out.

and most normal peeps probably don't have a board testing frame. cool.gif
Cpt_Lemur
Still waiting on the new board, Az? Quite the odyssey you've got going. It really shouldn't be this hard...;(
Azrael
I got the board last Friday but I've got a project due here at work this Wednesday, pretty much monopolizing my time and stress level.

I still have to look through the board specs yet - haven't even had time to do that. I just hope this is the problem.
Azrael
woot.gif IT LIVES.

But damn reactivating windows threw me for a loop.
ugh I have a headache.
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